Privacy Policy
Effective Date: 3-1-2026
Emerald Reserve Turfgrass Management LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, use our services, or communicate with us.
- Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, schedule a service, or contact us. This information may include:
First and last name
Service address
Email address
Phone number (including mobile numbers)
Payment or billing information
- How We Use Your Information
We use the information we collect primarily to provide, maintain, and improve our turfgrass management services. Specifically, we may use your information to:
Deliver the services and products you have requested.
Send you appointment reminders, service updates, and billing information.
Respond to your customer service requests and inquiries.
Communicate with you via phone, email, or SMS text messaging (if opted-in).
- SMS and Text Messaging
If you elect to receive text messages from us, we will use your mobile number to send service-related updates, appointment reminders, and account notifications.
Opting In: By providing your mobile phone number, you consent to receive SMS communications from Emerald Reserve Turfgrass Management LLC. Consent to receive text messages is not a condition of purchasing any goods or services.
Information Sharing: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.
Opting Out: You can opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After you send the SMS message “STOP”, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.
Help: If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [Insert Contact Email/Phone].
Carrier Liability: Carriers are not liable for delayed or undelivered messages. Message and data rates may apply.
- Third-Party Disclosures
Except for the mobile information and SMS consent restricted above, we do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential.
- Data Security
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.
- Contact Us
If you have any questions regarding this Privacy Policy, you may contact us using the information below:
Emerald Reserve Turfgrass Management LLC
Address: PO Box 7367 Spring TX 77387
Email: Support@EmeraldReserveTX.com
Phone: 346-298-2408
Website: https://EmeraldReserveTX.com